Plans and registration

To use ZorFrosh you register your company on a plan. The plan decides how long you can use the shop, which sections you get (Users, Products, Shop) and how many products and users you can add.

Plan types

The Plans and pricing page (/public/pricing) lists every plan with its price, its length and a Compare all features table showing which sections each one includes.

Register your company

You register with your Zhmara X account: one account (email and password) for ZorFrosh and every other Zhmara X app. It is made and managed on auth.zhmarax.com.

1. Open Plans and pricing (or tap Sign in › I have a shop, or Me › Open my shop as a shopper) and click Get Started on the plan you want. For a Business plan, pick the duration first.
2. Not signed in yet? Click Create account (or Sign in if you already have a Zhmara X account). Creating an account asks for your name, email and a password, then sends a confirmation link to your email. Open it and you come back to the registration form, signed in.
3. Fill in the registration form:
   • Company Name
   • Work Phone: use a number that has WhatsApp. Buyers tap the WhatsApp button on your products to message you on it.
   • Email is your Zhmara X account; you sign in to ZorFrosh with it.
4. Click Register. Your company is ready and ZorFrosh opens.

The person who registers is the company owner. The owner always has full access and is the only one who can reset or delete the company. One Zhmara X account can own or work for one company in ZorFrosh.

When the owner opens ZorFrosh for the first time, the setup wizard opens.

Paying for a Business plan

A Business plan starts after the payment is confirmed. Until then, signing in shows the Pay for your plan page with the amount to pay:

1. Under How long?, tap 1 Month, 6 Month or 12 Month; each shows its amount. The amount is the plan's price per day times the days, in whole IQD.
2. Pay it with the FIB (First Iraqi Bank) app: scan the QR code, type the payment code, or open the app link.
3. Wait on the page. As soon as FIB confirms the payment, the plan is extended, you get a Payment received email, and the app opens by itself. You don't need to click anything.

Good to know:

• The QR code can be paid for 1 hour; the time left is shown under it. When it runs out, or you click Cancel payment, the payment is cancelled at FIB. Click New payment to get a new code.
• Changing the duration cancels the shown payment and makes a new one for the new amount.
• The plan is extended even if you close the page after paying.
• If a payment was made just before it was cancelled, it still counts.
• While Zhmara X is testing payments, the page shows DEMO: no real money. A Demo payment can't be paid with the real FIB app.

The same page appears when your plan has ended. Your data stays as it was while the account is inactive. If the plan is somehow still running when a payment comes in, the new days are added to its end, so no days are lost.

If the page shows "Your payment was received, but the plan could not be activated yet", contact support: the payment is kept and Zhmara X activates the plan from it.

When a free plan (Demo or Training) ends, the page says Your free plan has ended: tap Message us on WhatsApp and the team turns the shop on again. The owner can also tap Live Support on both pages, and Sign out is at the top.

Plan limits

Each plan sets a maximum number of products and of users. When you reach a limit you will see:

You reached More than the current plan allowed number, Please Upgrade the plan...

Existing records keep working. To add more, upgrade to a larger plan. Me › My plan shows your current plan and its dates; see Plan and payment history.

Sections included in a plan

A plan turns whole sections on or off: Users, Products (products and categories) and Shop (the online shop, its shipments and FIB payments). A section that isn't in your plan doesn't appear in the menu or the role permissions.