Plan and payment history

My plan

Me › My plan shows your subscription:

• the plan's name and whether it is Active or In Active
• how many days are left, with a bar
• the Start Date and End Date
• the plan's price and your company's Join Date

When the plan ends, signing in leads to the payment page so you can renew. See Plans and registration.

To change to a different plan, contact Zhmara X support.

Plan payments

Under your plan, Plan payments lists your online payments to Zhmara X for your plan, newest first: the status, amount, days and plan period, and when it was made.

• The status is Paid, Unpaid (still waiting), Declined, Expired, Cancelled or Failed. Only paid payments renewed your plan.
• Demo marks a test payment (no real money).
• Not applied next to Paid means the payment arrived but the plan wasn't extended yet; contact support.

Each paid renewal also sends a Payment received email to the company's email address.

These are payments for Zhmara X itself, not your company's payments to suppliers.