Your account and signing in

You sign in to ZX ZorFrosh with your Zhmara X account: one email and password for ZX ZorFrosh and every other Zhmara X app. The account itself (name, picture, email, password, two-step verification, devices) lives on auth.zhmarax.com; ZX ZorFrosh keeps your company, your role and your data.

Signing in

Tap Sign in in the bar of three buttons on the ZorFrosh home page (or open any page of your company). The Zhmara X sign-in page opens and shows Continue to ZX ZorFrosh. Enter your Email and Password and click Sign in: you come back to ZX ZorFrosh.

• Forgot your password? Click Forgot password? on the sign-in page and enter your email. You get a link to choose a new one; choosing a new password signs you out on every device.
• Didn't get the confirmation email? Use Send it again. You must confirm your email before you can sign in.
• After 5 wrong passwords the account is locked for 5 minutes.
• Account locked after signing in means the Zhmara X team has locked your company account. It stays locked until they open it again; contact Zhmara X.
• With two-step verification on, you then enter the code from your authenticator app (or a recovery code).
• Signed in to another Zhmara X app already? ZX ZorFrosh opens without asking for the password again.

My Zhmara X account

Your name, picture, email, password, two-step verification, signed-in devices and recent activity are changed in your Zhmara X account. Open it from:

• the Me tab: My Zhmara X account, or
• for the Zhmara X team, the admin pages: My Zhmara X account.

On those pages, ← Back to ZX ZorFrosh at the top brings you back to the page you came from, with your new name and picture. ZX ZorFrosh copies your name, picture and email from it each time you sign in. The company owner changes the phone number of other users on the Users page.

The Zhmara X team (SuperAdmin) also sees Admin pages on the Me tab.

To reset or delete the company, the owner goes to Me › Danger zone. See Backup, reset and delete.

Two-step verification

Two-step verification asks for a 6-digit code from your phone after your password, so a stolen password alone isn't enough. Turn it on in My Zhmara X account › Two-step verification: scan the QR code with an authenticator app (Microsoft Authenticator, Google Authenticator, ...), enter the code it shows, and save the recovery codes somewhere safe. Each recovery code works once if you lose your phone.

Signing out

Click your picture, then Logout. You are signed out of ZX ZorFrosh and of your Zhmara X account on this device. To sign out everywhere (for example a lost phone), use My Zhmara X account › Devices. Other ZX ZorFrosh sessions then stop within about 15 minutes.